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A.
Medical Necessity
B. Denials Management

NL1005A
Part 1 of 2 |
CE Required Article #1A
Part 1: Medical Necessity in Private Health Plans
TAKE COURSE (NL1005A)
Pre-approved-10 CE hrs
While variation exists in the opinions expressed in this article, a significant level of consensus exists on three basic issues.
- The first is that merely because a recommended treatment falls within the zone of professionally accepted medical practice does not mean it must be covered.
- The second is that a recommended definition of medical necessity should be multidimensional and should consider factors such as cost, convenience, and relative effectiveness compared to other treatments based on various forms of evidence.
- Third, the authors uniformly recommend broadening the scope of when an intervention can be considered necessary (i.e., not merely to diagnose and treat an illness but also to improve functioning, avert deterioration, and maintain functioning).
For new interventions, effectiveness is determined by scientific evidence. For existing interventions, effectiveness is determined first by scientific evidence, then by professional standards, then by expert opinion; and cost-effective for this condition compared to alternative interventions, including no intervention.
The American Medical Association (AMA defines medically necessary/medical necessity as:
health care services or products that a prudent physician would provide to a patient for the purpose of preventing, diagnosing, or treating an illness, injury, disease, or its symptoms in a manner that is:
a) in accordance with generally accepted standards of medical practice;
b) clinically appropriate in terms of type, frequency, extent, site, and duration; and
c) not primarily for the convenience of the patient, physician, or other health care provide |
TABLE OF CONTENTS
| I. |
Executive Summary & Introduction |
| II. |
Medical Necessity and the Published Literature |
| III. |
Industry Practices in the Managed Care Industry |
| IV. |
State Law Regulation of Medical Necessity |
| V. |
Relevant Federal Laws Pertaining to Medical Necessity Reviews |
| VI. |
Synthesis and Implications |
| VII. |
References |
| VIII. |
Endnotes |

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DEFINITIONS
There are as many definitions of medical necessity as there are health plans.
Definition Said to Fail on Many Counts
“Medical Necessity” defintiion could set harmful precident”: Psychiatrists sound the alarm about a new definition of medical necessity that could result in reduced access to health care for Medicaid beneficiaries throughout the country .
Clarifying the Definition of Homebound and Medical Necessity Using OASIS Data: Final Report
Cont'd in next column. . .
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Toni Cesta, PhD, RN, FAAN
Director Case Management
St. Vincents Catholic Med'l Centers NY |
Elaine Cohen, EdD, RN, FAAN
Dir Case Management and
Assoc Professor
Univ Colorado Health Sciences Center |
Tim Field, PhD,
Author, Consultant, Educator and Vocational Expert |
CMSA's 2004
Case Manager of the Year
Major Melanie Prince, RN, CCM |
Julie Smart, Ph.D, CRC, NCC, LPC, ABDA, CCFC
Professor & Director
Rehab Counselor Education Program
Utah State University |
Peggy Rossi, BSN, MPA, CCM, CPUR
Director of Utilization and Case Mgmt
Catholic Healthcare West
California |
Vivian Campagna, RN, CCM
Director Case Management
St. Clare's Hospital & Health Center,
New York, NY |
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NL1005A
Part 2 of 2
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CE Required Article #1B
Part 2: Medical Necessity Determinations in the Medicare Program: Are the Interests of Beneficiaries with Chronic Conditions being met?
TAKE COURSE (NL1005A)
Pre-approved-10 CE hrs |
Medical necessity determinations in individual claims should no longer follow the acute care model. They should be revised to recognize that the overwhelming majority of beneficiaries have at least one chronic condition whose method of treatment and treatment goal are different from the method of treatment and treatment goal for an acute illness or injury. In this regard:
- Improvement
should not be the sole medical necessity criterion
used to determine a patient's claim;
- Maintenance of ability, prevention of deterioration, and patient education should be recognized as treatment goals for beneficiaries with chronic conditions.
- Beneficiaries with multiple chronic conditions should be readily allowed to demonstrate a need for ongoing;
- Utilization
screens should include specific "safe harbors"
for beneficiaries with multiple conditions;
- Diagnostic codes for conditions and illness should not be used arbitrarily.
- Payment policies should be separated from assessment mechanisms.
| Table
of Contents |
| I. |
Introduction |
| II. |
National and Local Coverage Determinations |
| III. |
Restoration Potential |
| IV. |
Items and Services Covered under Medicare Part A |
| V. |
Items and Services Covered under Medicare Part B |
| VI |
Conclusion and Recommendations |
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NL1005B |
CE
Required Article #2
Making Sense of Health Plan Denials
The first step to understanding and responding to denials is recognizing the difference between medical necessity and medical benefits . . .
TAKE
COURSE
(NL1005B)
Pre-approved-4 CE hrs |
Filing Appeals for Medicare Insurance Claim Denials
The Consumer’s Right To Health Care - How To Overturn Managed Care Treatment Denials
I. Steps To Take For The Utilization Review Process
STEP #1 --Do Your Homework Before You Seek Treatment
STEP #2 -- Obtain Pre-Authorization
STEP #3 --Provide Consent for Your Provider to Release Information
II. Steps To Take During The Appeals Process
STEP
#1 -- Insist that your provider help you
STEP #2 --Make sure your provider requests a special, expedited appeal for emergencies
STEP #3 -- Confirm with the insurance company that your services will be covered during the appeal
STEP #4 --Request, or have your provider request, written notification of the reasons for denial
STEP #5 --Make sure that you and your provider(s) meet all deadlines
III. Steps To Take If Your Appeal Fails
STEP #1 -- Appeal again -- and again!:
STEP #2 -- Request an appeal review by an external party
STEP #3 -- Enlist the help of the ombudsman program or your employer’s Human Resources Department, if applicable
STEP #4 -- Make alternative plans
Fighting Managed Care Denials in the Emergency Department
To mount a competent defensive against managed care plan denials of ED services clearly entails a comprehensive knowledge of federal and state regulations.
To win the public relations debate with Congress and patients, ER physicians will need to link their reimbursement difficulties with patient rights and quality of care.
THE
END
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